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Return/Exchange/Repair Policies

Annual Holiday Sale 2017:

Discounted regular priced items purchased on TCLB.COM during our annual Thanksgiving thru Christmas holiday sale may be exchanged for size only thru January 7th, 2018 (see Warranty for information on defective items) under the following conditions:

1: Item is in 100% new and unused condition with tags still attached and with all original packaging. Final determination on condition is made by TCLB.

2: Exchange request must be made by January 7th, 2018.

3: Customer must submit a repair/return ticket after which a Return Authorization Number (R/A) and instructions will be issued by e-mail. The R/A number must be written clearly on the outside of packaging or package will be refused and returned to sender. The customer is responsible for all shipping and restocking charges.


All Closeout Corner and Consignment items are sold As Is, Final Sale, No Refunds, No Returns.

If you have any questions, please contact us.


IMPORTANT: Please be sure to use our sizing charts when choosing your size. If you have any questions on sizing, please contact us before ordering.


IMPORTANT: Please review your complete order carefully before making payment. Incorrectly placed orders may be exchanged (if the correct item is available, a store credit only will be issued if not), exchange will be shipped upon return of original item and payment for shipping of replacement item is made (both at buyer's expense).


All Sale, Closeout and Consignment category and eBay/other auction site items are sold AS IS-FINAL SALE, NO REFUND, NO RETURN, NO EXCHANGE.

TCLB website sale discounts do not apply to eBay or other auction site's Auction Style or Buy It Now sales

In the event an ordered item has be discontinued, your full purchase price will be refunded.

In the event an item is out of stock from the manufacturer, we will try to get a firm date the item will be back in stock. If the wait time is not of a reasonable length, you will have the option of waiting or a full refund.

If you have any questions, please contact us before you make your purchase.

Warranty

All regular priced stock items purchased on TCLB.COM carry a 30 day from reciept of item warranty against manufacturer defects. Item repair or replacement is at the discretion of the manufacturer. In the event of a defective item, customer must submit a repair/return ticket after which a Return Authorization Number (R/A) and instructions will be issued by e-mail and a call tag (return shipping) sent. The R/A number must be written clearly on the outside of packaging or package will be refused and returned to sender. TCLB pays all shipping charges for warranty repairs.

Changes to this policy may be made at anytime and without notice.


We Accept


Via PayPal Secure Payments
PayPal Account Not Required
To Pay With Credit/Debit Card

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